Privacy declaration

We respect the privacy of our customers and visitors. The protection of your privacy is therefore extremely important to us. You can be confident that your data will be processed in a transparent and honest manner and we will do everything we can to handle your data carefully and responsibly. In doing so, we observe the strict conditions of the General Data Protection Regulation (AVG).

In this Privacy Statement we describe why we process information about you, how we do it and what rights you have (such as your right of access and the right to object to the processing of your data). This privacy statement applies to personal data of our customers who purchase our products and use our services and the visitors of our websites and shops. This includes data collected offline via customer service or in stores, as well as data collected online, such as via the club accounts, MediaMarkt app and via our social media pages.

Most of the personal data we use is necessary to execute your order. In some cases, we also use your data for marketing purposes.

This Privacy Statement contains information about the following topics:

Terms and Conditions

General Terms and Conditions Dutch Home Shopping Organization

These General Terms and Conditions of the Dutch Homeshopping Organization have been established in consultation with the Consumers’ Association within the framework of the Coordination Group on Self-Regulatory Consultation (CZ) of the Social-Economic Council and take effect on 1 January 2014.

These Terms and Conditions will be used by all members of the Dutch Thuiswinkel Organization with the exception of financial services as referred to in the Financial Supervision Act and insofar as these services are supervised by the Netherlands Authority for the Financial Markets.